Here To Help
Chiropractor, Clinic Director
Registered Massage Therapist
Registered Massage Therapist
Registered Massage Therapist
Registered Psychotherapist, M.A., RP (Qualifying)
Traditional chinese medicine practitioner
Paty started at BIB in 2005 when the clinic moved to the new beautiful location on Byron Street. Paty started as a Wellness Assistant with Dr. Ellard and then moved on to become Clinic Manager. She tried to retire in 2015 and had some other adventures, before coming back to BIB in 2023. When you love something you can’t give it up!
Paty loves the amazing energy and teamwork at BIB, the fulfilling work and how everyone so genuinely cares for all patients and clients. Meeting people and seeing patients/clients’ wellness progress with their practitioners is one of the greatest aspects of her job. One of her favourite things to do as a manager is to find each Wellness Assistant’s individual strengths, and promote that in the work they do. The incredible amount of different services offered at BIB gives Paty endless motivation to create new ideas, strategies and marketing with practitioners to help them reach their goals. Paty also loves interior decorating as well as decorating for holidays, so you can often find her adding her touch to the clinic. Her weakness are babies and children and she loves seeing them at the clinic.
Paty and her husband have 4 kids and a large family, and Paty is happiest when their home is filled with family and friends. In her down time, she loves walking her 3 dogs in the forest, swimming, reading and travelling with her husband.
Paty strongly believes in the pillars of life balance which include health and wellness, and she feels extremely lucky to be surrounded by such a great network of amazing practitioners at BIB, both to work with and to support her own wellness.
Jessica is one of our Wellness Assistants at the clinic, and can often be found with a smile on her face ready to welcome you to the clinic, book appointments, or answer any questions you may have!
Jessica comes to the clinic as a Medical Office Admin graduate, and has many years of administrative and retail experience. Jessica has a unique ability to empathize with our patients after experiencing undiagnosed Lyme Disease and autoimmune conditions, conditions that were only improved after seeking care from various practitioners in the wellness sector.
Jessica is BIB’s Creative Coordinator, and you can enjoy seeing her fantastic work on all our in-house, social media and website signs and posters. Jessica is also well known in the clinic for her amazing attention to detail, great ability to see the bigger picture and excellent work ethic.
In her spare time, Jessica can be found going on hikes, swimming, reading, watching movies, or painting. Jessica believes in the importance of taking care of both the body and the soul, recognizing that true well-being stems from nurturing all aspects of ourselves.
Victoria has been at Back In Balance serving our community for 4 years. She is very passionate about health and wellness, and runs a side business called Sundial Superfoods, creating Superfood Raw Chocolate and selling other high-quality Superfoods. With her wonderful personality, organizational skills and fabulous phone etiquette, Victoria helps BIB patients with all their needs.
In her off time Victoria can be found lifting kettlebells, doing yoga and going for walks with her growing family. Victoria has a one-year-old son and is expecting a daughter in September! She also loves connecting with expecting, new and tenured Mamas in the clinic!
Patricia comes from El Salvador and many of our patients and clients love to practice their spanish with her. Patricia has amazing energy and a beautiful smile, and she loves to get to know everyone visiting BIB. Aside from her great work at the front desk, Patricia also loves to take care of any accounting and organization tasks. You will even find her folding sheets for fun! Her beautiful artistic skills are often found on our blackboard sign outside, and our whiteboard inside.
Patricia loves living in Ottawa and spends her time on many outings and adventures with her husband and 2 boys; they are often at sporting events cheering on our local teams! Patricia loves springtime in Canada, when she can be surrounded by tulips, her favourite flower!
Born in Ottawa to a large family of 4 sisters and one brother, Grace grew up surrounded by sports but quickly found her favorite in volleyball! She went on to play volleyball at Brock University for 4 years, where she earned a BA degree in Kinesiology with a minor in Sociology, and becoming a proud Badger alumni in the process.
Grace is true to her name as she handles all her Wellness Assistant duties with such grace and composure, as well as being a great team player. Grace loves children and seniors and they are delighted to stop by to say hello.
Grace’s favorite ways to spend her days now are by going thrifting, hanging out in the park with friends, reading a good book or doing yoga in the morning.
Celia has been living in the lovely neighborhood of Westboro for over 36 years and we love to call her the Duchess of Westboro. Celia went to school down the street from her family home, and has worked various jobs along Richmond Rd. It is very apparent in Celia’s wonderful warm and engaging personality that she enjoys connecting with people and always has time to say hello or to give a beaming smile to everyone.
Celia is passionate about preparing fresh and local food. She has beautiful gardens of fresh herbs, veggies and flowers at home, and with her great green thumb, she brings BIB’s plants and flowers to life. Celia has a background in interior decorating, staging homes and helping people de-clutter.
Outside of work she likes to spend most of her time with her pets, family and friends, or relaxing at the cottage.
Kayla is originally from Perth, Ontario, but moved to Ottawa almost 20 years ago and is loving every minute of it. She still enjoys visiting her beautiful hometown often with her husband and two young kids. She loves baking and cooking, cycling, and going on nature walks on all of the gorgeous trails in and around Ottawa. She is a graduate of both Carleton University and Algonquin College and is proud to call Ottawa home.
Kayla is our newest Wellness Assistant and has brought her kindness and cheerfulness to our BIB family, while learning all her new duties very quickly. She is really looking forward to getting to know all the great patients and clients that come in so do say hi next time you’re in!