Testimonials 2018-01-18T19:56:21+00:00

Below are testimonials from patients who wanted to share their stories since receiving care at Back In Balance. If you are interested in writing a testimonial, please contact our office, visit our Facebook page, or leave a note on Google, or Yelp.  Please feel free to share this information with your family, friends, and colleagues.

For nearly three years I lived with daily pain from a pinched nerve in my back. I did exercises to strengthen core muscles, and played lots of sports. Took anti-inflammatory drugs when it got bad. I learned to live with the constant discomfort. Then, I tried low-level laser treatment. It worked! No pain, no problem. I also used the cold laser to treat a bad thumb sprain (hockey injury). It worked again. No needles, no drugs… just a beam of light and presto! OK… it took a couple of days to take effect, but laser is like sci-fi medicine that works. Great stuff.
Patrick
Saved my life. No more daily pain. Dr Friedman- chiro and Tiffani – massage
Lucas
First Rate Care… entered the clinic with leg and shoulder issues and immediately diagnosed with a classic “cross-over” jam of the low back and within a couple visits the jam had cleared and leg and shoulder issues were becoming a thing of the past. thank-you BIB.
Michael
I have had nothing but an amazing experience at Back in Balance. The receptionists are always very welcoming and welcome you by name very quickly after your first visit. Dr. Ellard is a skilled, knowledgeable and welcoming chiropractor who will put a smile on your face after nicely realigning your body. Lorrie Douthwright is an extremely talented, skilled, kind hearted massage therapist and is the best massage therapist I have found (and I’ve looked many places until I found her). Her skilled mind and hands can help you with any aches and pains you might have. Thank you for your exceptional service!
Heather
Today is one of my best days in weeks. After an appointment with Dr. Keith Ellard yesterday at Back in Balance – A centre for wellbeing, I am already so optimistic that I am making steps in the right direction. I can’t say that I’ve complained about a headache today and I’ve also felt less guarded about my neck all day. Haven’t really thought about my symptoms much all day, mainly because they aren’t nearly as present as they’ve been. Strangely enough I also feel as though I am much less irritable today. My walk into the office today was by far the most “alert” walk I’ve taken in weeks…a little more pep in my step for sure. I can almost say I feel like my old self again. Not 100% of course, but so positive about these next few weeks!!
Crystal Yukich
Kelly Watters treated my 5 week old son and she was so good with him. I loved her energy so I decided to see her myself for massage. I have had reoccuring neck and jaw pain for 5 years. I have been going for massage therapy for many years and no one has been able to help me like she has. And I felt much better after only 3 visits. Thank you Kelly!
Sophie
The team approach to my care is something that is very beneficial for a quicker recovery without depending on my memory to help guide various professionals. I know I’m in good hands regardless of who I see and that reassurance allows me to focus on feeling better and maintaining a healthy body.
L.A, Healthy Body Maintenance
Google Review

It’s rare for me to use a health care facility for more than one service, but in the case of Back in Balance, I rely on the team for all my chiropractic, physiotherapy and massage needs/wants. Dr. Friedman is phenomenal at keeping my body in check, and Catherine and Kelly are always so busy – a testament to how well loved they are by their massage clients!

Alicia
A Remarkable Journey

My name is Adam. I take my health and nutrition very seriously. I played a high level of hockey in my youth and have an extremely demanding occupation. I consider myself to be in above average condition for my age of 44. My current lifestyle and career require a high level of athleticism. Suffice to say that lives depend on it in my line of work.

About three weeks ago, I experienced a strange numbness in my pinky finger and ring finger on my left hand. I was also experiencing extreme discomfort in my upper left trapzius and neck. I have been seeing Cory Berndt for ten years now, and have followed him everywhere he has gone, including Back in Balance.

Cory has rebuilt my body at least five times now. I have had carpal tunnel surgery in both hands, herniated discs, slipped discs, multiple concussions, knee problems galore, dislocated and seperated shoulders, etc. Cory has always been there.

Cory set to work on my hand, convinced it was nerve related. Progress was there, but even with extra assistance from a very, very capable Tiffani Harris, the numbness in my fingers continued. After two weeks of seeing Cory and Tiffani three times a week, Cory felt that something else was needed. I was introduced to Dr. Keith Ellard.

Chiro has always worked well for me, especially when used in conjunction with massage and physio. But never before had I been adjusted so effciently. It was unreal. Suddlenly, I felt power back in my left hand. 7 and a half minutes of adjustments…miracle.

What’s more, Dr Ellard explained exactly what the problem was relating to the nerve and exactly what he was doing. In just one visit, I see there is finally light at the end of the tunnel. The Carpal tunnel. I was dreading a second round of surgery. But this will not be the case thanks to the care of Dr. Ellard and continued efforts of Cory and Tiffani. Talk about team effort.

The team at Back in Balance has taken my faith in them to the next level. I am very thankful to have made the acquaintance of Dr Ellard. I look forward to my second adjustment in a few days. One adjustment. Remarkable results.

Adam Wyant
A Great Experience I am writing to you today to express my great experience at Back in Balance. I had the chance to see Dr. Denise Fuller (Naturopath), whom is a very sweet caring and down to earth person whom took extra care in times of need. Thank you ladies for your hard work and please keep it up. Thanks Megan (reception) for your warm welcome at the front desk. You already made me at ease when I walked in her the first time.
Angela Sum
Long Time Coming

I just wanted to send a thank you to Dr. Ellard.

For the first time in a long time, a very long time, I went an entire day without any pain! I didn’t have to take anything and was on my feet all day.

I am extremely grateful for his help and overjoyed about having a pain free day, I couldn’t help but email to say thank you. (I know it’s a little cheesy but I’m super excited about it)

I hope you all have a great weekend!

Stephanie Verch
A Personal Journey

The care and effort I experienced from Chiropractic treatments and Massage at Back in Balance literally changed my life. It caused me to compare and evaluate the care and effort I was putting into my own good health, and I came short of the Back in Balance staff.

When bemoaning my ineffectual weight loss, Dr. Norman cautioned me that it’s not the calories, but the quality of the food we put in our bodies. With fibromyalgia and bipolar mood disorder, the medications cause weight gain, so the new eating had to be strict.

After ten months of nothing but a whole food diet, I lost 75 pounds, 26% body fat, and 13.5 inches off my waist.

I now attend six aqua-fit classes a week and do a minimum of 5000 steps of brisk walking daily. And I wouldn’t have believed it possible to accomplish so much in less than a year were it not for the faith, tenderness and even love given to me by Dr. Norman and colleagues.

Thanks again, Kelly.

Sharon Wright
Thanks for all of your help, I am so grateful for all of the help I’ve received from you, Cory, Lori, and the rest of the staff there since last summer. I appreciate it so much, you have no idea.
Alex Pagliarello
Helping Hands

Hello all you wonderful people at Back in Balance,

I want to share my healing story with you all.

I originally became a client of Cory Bernd, RMT 2 years ago while I was recovering from a car accident that severely affected the use of both my hands, wrists and arms. Cory was instrumental in my recovery at that time. During my post accident sessions with Cory he was also able to lessen many other chronic pain problems that have plagued me for over 20 years.

When additional trauma affected my hands, wrists and arms in March of 2012 and I found out that Cory was now at Back in Balance, I quickly made an appointment to see him. I also chose to see Doctor Norman as well.

The care I am receiving from all three practitioners is the best I have ever received from any health care professional. The combination of the three forms of therapy has greatly improved my quality of life both physically and psychologically. Chronic pain is a difficult burden to live with and Doctor Norman and Cory have contributed immensely to alleviating this burden.

Their dedication, professionalism and caring have given me hope that I can be healthier and maybe even, eventually, pain free. What prompted me to write to you is that my session with Cory earlier today (Wed. Aug. 22, 2012) resulted in some incredible outcomes. When I first came to Back in Balance in March 2012 I had lost a lot of the function of my left hand and some in my right hand as well. I could not grasp objects with left hand, I could not form a fist, I could not type and I could barely hold a book for any length of time.

The worst of the pain was felt in the muscles surrounding my left middle finger from the large knuckle and radiating throughout my left hand. As well as constant pain I experienced tingling and numbness for several hours each day and I was forced to severely limit all physical activity.

Over nearly six months of weekly and bi-weekly massage, and chiro sessions my hands gradually began to heal and I regained functionality little by little. My massage therapy session today with Cory was an amazing breakthrough. All his hard work over the last 6 months paid off with a major release in the problem areas in my left arm and hand.

I came out of this session able to flex my fingers, form a fist and hold items with hardly any pain at all. I am so enthralled that I have spent a lot of time today looking at my left hand while opening and closing my fingers because I was so amazed that I could and that there was barely any pain.

This breakthrough has also renewed my hope that other chronic pain problems will also see major improvements in the future.

I would like to thank you all for the role you play in my healing. Thank you to the fabulous and beautiful ladies at reception that make me feel like I’m just visiting friends for tea every time I walk in; your warm greetings and friendly chats have made me feel welcome from day one.

Thank you to Doctor Norman for sharing your skills and your smile; and for finding the perfect people to share your practice.

Thank you to Cory, your skills, energy and unique techniques have been healing me for over 2 years and I am so grateful to have met you; also, without you I would never have met all the wonderful people at Back in Balance.

Thank you all, keep up the great work.

Myka Spencley
Pre and Post Natal

I started Chiropractic care with Dr. Norman 6 years ago when I was pregnant with my first child. I had a lot of lower back pain that made daily chores difficult. She helped me feel good during my pregnancy and set me up for a smooth delivery. I now come in with both my daughters for issues such as colic, upper back pain from nursing and much more. I don’t know what I would do without her!

Michelle Parent
Concussion Patient

After a hockey injury that resulted in a concussion, the symptoms were almost unbearable. I was referred to Back in Balance through my coach and after my very first treatment with Dr. Ellard the symptoms went away. Dr. Ellard methods helped speed up my recovery exponentially and I highly recommend him!

Jessie Lussier
Long Time Chiropractic Patient

I have been using chiropractic care for over 30 years, and have been seeing Dr. Kelly Norman for almost five years. Without question, Kelly is the most gentle but effective chiropractor I have ever used. She is the consummate professional and our family recommends her to friends, family and colleagues regularly.

Tom Pullen
Prenatal Chiropractic Care

My first pregnancy had a number of complications due to fetal mal-positioning (back labour pain, long labour, asymmetrical uterine contractions, failure to progress) leading to more intervention and eventually a cesarean birth.

When my second pregnancy showed the same positioning, the midwife recommended Dr. Norman. I started treatment with Dr. Norman at 37 weeks, and she provided adjustments to correct posture from sitting too long, and a long-ago tail bone injury. A few weeks into treatment our baby was born, quickly, naturally and without any back labour pains.

Dr. Norman’s adjustments were gentle and after a few sessions there was improvement. I would recommend Dr. Norman for pre and post natal care, to improve your birth experience.

Cheryl Hammond
Prenatal Chiropractic Care

I started seeing Dr. Norman when I was 19 weeks pregnant. I came in with severe back pain. She always welcomed me and took the time to explain the problem again and again. I didn’t need pain killers or medicated rubs.

Dr. Norman gave me a list of exercises and stretches that I could do at home. Consistency also played a huge role in my ongoing treatment. Thanks to her I was able to walk and enjoy my pregnancy. It is funny how there are a lot of misconception about chiropractors. Some people fear that adjustments will hurt or are dangerous. I want to assure everyone that it is not true. Give them a chance and be consistent with your care, you won’t regret it!

Rim M
Fibromyalgia

I suffered from fibromyalgia. Before I started adjustments, my muscles were so seized up it hurt to move I would try to stretch and the pain would make me cry. I noticed a change in the first few weeks. My muscles would occasionally go to sleep and cause a numb tingly feeling. It was mostly happening in my leg. That symptom was one of the first to ease with adjustments. Now with Chiropractic care I can move with little discomfort. I have mobility in my neck again!

Today I have less migraine headaches than I used to. I have more mobility. I can move freely without pain. I even attempted to play volleyball last summer. It helped my emotional wellbeing by easing the constant pain.

I feel adjustments are necessary to maintain the level of health I possess at the moment. I never want to lapse back into the state my body was in before I started chiropractic care.

Jenn Christensen
Back and Neck Pain

I started Chiropractic care when I decided that I just couldn’t keep on dealing with pain.

It was about two weeks after my first adjustment that I started to feel noticable improvements in my condition and in my health.

Today I feel much better in all aspects of my life. I have a lot more energy and I can do whatever I feel like doing. I am also more efficient at work.

I still go for my Chiropractic adjustments regularly so that I can maintain the amazing results.

Julie Plourde
Restoring Motion

I was introduced to this clinic when I saw the positive results that my mother had with chiropractic adjustments. When I first came in, I was in really bad shape. I had trouble bending my back, and kneeling was nearly impossible due to knee pain.

I could feel a big improvement after two weeks of care. After my first adjustment I had more flexibility in my back, and the lower back pain slowly went away. Because of chiropractic care I am now able to jog without knee pain, I can work out again and my health is much better.

Chiropractic care is important because it not only relieves pain but it also reduces stress. I find that I am more relaxed after each adjustment.

Mike Otto
Acute Lower and Upper Back Pain

I chose chiropractic care after a long time of suffering from acute lower and upper back pain. My friend told me about chiropractic care. She said it involved no medication and the result of the treatment was quite effective, within a few weeks. Her testimonial convinced me that this was a better treatment for me.

The pain I had prior to attending chiropractic treatment was quite excruciating and I was bed-ridden most of the time. I saw two specialists as a result. They gave me a number of pills to alleviate the pain, none of which worked. The medications instead messed up my digestive system and caused other health problems.

About ten days after I had started chiropractic care, the pain in my back improved a great deal. I began to bend effortlessly, walked and even breathed in more air. My life changed and I could play with my children once again. I have other health problems but chiropractic treatment has enabled me to cope well and move more freely. Getting out of the bed in the morning is no longer a problem. I can also sleep much better now.

Chiropractic care is important even after the symptoms are relieved because it keeps one from relapsing back to the initial condition of pain.

Anonymous
Thank you!

“Thank you” just doesn’t quite cut it!

In early January 2004, I came in for an assessment once again as I’d thrown my lower back out over Christmas. I was feeling somewhat miserable and grumpy about the whole thing.

Normally, I would simply see a physiotherapist or do some exercises I had learned a long time ago and that would do the trick, until the next time.

Friends and family had mentioned how much chiropractic care had benefited them so I thought “what the heck” and decided to investigate further.

It was by, what some would say, sheer chance that I came across your contact details. Yet I knew the moment that I walked into the clinic that this was the right place to be. I felt that I could quite literally put my health in your hands.

It took me a couple of weeks to make the personal and financial commitment to chiropractic care. Let’s face it – many of us tend to feel guilty if we put ourselves first and we’ll use any excuse (like “I can’t afford it” or “I don’t have enough time”) to avoid “appearing selfish”. We tend to give to others before we give to ourselves, and I too get caught by this trap from time to time.

But within 10 days of regularly coming in to see you, my back felt better and I was on course for making significant changes in my life, thanks to your professionalism, commitment and sense of integrity.

Not only do I now have a deeper understanding of what is going on with my back, but also how everything within is connected. As my back has continued to improve, so has my overall health. I’ve taken on board the fundamental priority of taking care of myself and have happily discovered just how simple that really is.

Most importantly though is my heightened interest in my own well-being, which has me on a path of self-care that actually means I am able to give more to myself and others without feeling stressed, overwhelmed or exhausted.

Your dedication to serving your clients is evident and simply a given. You continue to share your knowledge and awareness and that adds huge value to your expertise as a chiropractor. I am extremely grateful that you do what you do.

Nancy Morris

Do you have a great testimonial that you can share with others about your care at Back in Balance? Do you have words of encouragement to give to others?  Please let us know, so we can share the good news!  Please review us on Google, Facebook, or Yelp and let us know how we are doing!